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Firewall & Server Configuration for iCONN Databases

A service of the Connecticut State Library and your local library in partnership with the Department of Higher Education.

All iCONN users need to ensure that their firewalls and proxy servers are properly configured with the correct IP addresses or equivalent domain names. Please double check each vendor's technical support information for possible updates via the links provided.

For more configuration assistance, contact each vendor's technical support: http://www.iconn.org/staff/DatabaseContacts.aspx

Vendor	Domain Name	IP Address	DO NOT CACHE pages from
Auto-Graphics Product: AGent iCONN federated search portal reQuest, CT Statewide Catalog	neptune.auto-graphics.com pluto.auto-graphics.com rqst-agent.auto-graphics.com rqstagref.auto-graphics.com www.iconn.org	208.193.119.25 208.193.119.26 208.193.119.55 208.193.119.15 208.193.119.44 208.193.119.8 208.193.119.158	neptune.auto-graphics.com pluto.auto-graphics.com rqst-agent.auto-graphics.com rqstv2-agent.auto-graphics.com
EBSCO: http://support.ebsco.com/knowledge_base/detail.php?id=966
Products: EBSCOhost Web Reference Centers Research Centers EBSCO Admin	.epnet.com .ebscohost.com search.ebscohost.com If your firewall application does not allow use of wildcards, click on the EBSCO link to view a list of domains, which is broken down by product.	204.179.122.* 72.164.152.1-254 140.234.. 63.208.197.* Add on Sept. 30, 2009: 140.234.252.* 140.234.253.* 140.234.254.* 140.234.255.*	.epnet.com .ebscohost.com search.ebscohost.com If your firewall application does not allow use of wildcards, click on the EBSCO link to view a list of domains, which is broken down by product.
Thomsom Gale: http://support.gale.com/article.asp?article=1164&p=10
Products: InfoTrac PowerSearch	.ggimg.com .gale.com .galegroup.com .galenet.gale.com .galenet.galegroup.com .infotrac.galegroup.com .infotrac-custom.com .callisto.ggsrv.com For those configurations requiring specific hostnames: g.ggimg.com c.ggimg.com callisto.ggimg.com find.galegroup.com pdfserv.galegroup.com shakespeare.galegroup.com	165.193.106.* 165.193.107.*	.ggimg.com .gale.com .galegroup.com .galenet.gale.com .galenet.galegroup.com .infotrac.galegroup.com .infotrac-custom.com .callisto.ggsrv.com For those configurations requiring specific hostnames: g.ggimg.com c.ggimg.com callisto.ggimg.com find.galegroup.com pdfserv.galegroup.com shakespeare.galegroup.com
ProQuest: http://www.etsupp.com/fwnt/ Must contact Proquest tech support for domain and IP updates.
Products: ProQuest interface Historical Newspapers interface HeritageQuest (Public libraries)	proquest.umi.com proquest.com umi.com Add for HeritageQuest: heritagequestonline.com persi.heritagequestonline.com umi.com	192.195.245.135 192.195.245.140 Add for HeritageQuest: 192.195.245.119	proquest.umi.com proquest.com umi.com bellhowell.infolearning.com Add for HeritageQuest: heritagequestonline.com persi.heritagequestonline.com umi.com
HeritageQuest firewall info: Windows: http://www.proquest.com/techsupport/answers/hqo/hqo_ans_765.shtml Norton: http://www.proquest.com/techsupport/answers/hqo/hqo_ans_448.shtml#firewall

For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx

EZProxy Guidelines

If you use EZProxy, iCONN requires EZProxy 2.0 or later. The following database definitions are provided as a guide.
For a list of EZProxy settings compiled for Database Vendors: http://www.usefulutilities.com/support/db/
For help configuring and testing EZ-Proxy ports, go to http://www.usefulutilities.com/support/troubleshooting.html
http://www.usefulutilities.com/support/howmanyports.html

Vendor	Sample Database Definitions
ProQuest - HeritageQuest http://www.il.proquest.com/techsupport/prodfaq/hqo_faq.shtml	T HQO U http://www.heritagequestonline.com U http://persi.heritagequestonline.com DJ heritagequestonline.com
ProQuest – ALL Newspapers and ABI/Inform http://www.il.proquest.com/techsupport/answers/pqc/pqc_ans_182.shtml	T ProQuest Databases U http://proquest.umi.com/login/ipauto DJ proquest.com DJ umi.com
Thomson Gale: http://support.gale.com/article.asp?article=1165&p=10 Note: "Your_Location_ID" must be replaced with your actual Gale ID number. If you don’t know this, contact Gale Technical Support or Eric Hansen at ehansen@cslib.org.	Title Gale/Infotrac Databases URL http://infotrac.galegroup.com/itweb/Your_Location_ID DJ infotrac.galegroup.com

For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx

Additional Proxy Server Configuration Information

AGent (reQuest / iCONN federated search portal)

To facilitate access from behind a firewall, ensure that your firewall configuration permits access to the following destination ports.

TCP port 80 (for all web traffic)
TCP port 2010 (for Z39.50 access to search Auto-Graphics Z39.50 targets)
TCP port 3915 (for AGCAT libraries only - to facilitate upload/download of records, locations maintenance, etc.)

Thomson Gale Products:

If you have a Remote Patron Authentication Server, and you restrict access to this server based on source IP address, you must have the following addresses in your configuration:

165.193.106.*
165.193.107.*

For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx