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Firewall & Server Configuration for iCONN Databases
A service of the Connecticut State Library and your local library in partnership with the Department of Higher Education.

All iCONN users need to ensure that their firewalls and proxy servers are properly configured with the correct IP addresses or equivalent domain names. Please double check each vendor's technical support information for possible updates via the links provided.

For more configuration assistance, contact each vendor's technical support: http://www.iconn.org/staff/DatabaseContacts.aspx

Vendor Domain Name IP Address DO NOT CACHE pages from
Auto-Graphics

Product:
AGent
iCONN federated search portal
reQuest, CT Statewide Catalog
neptune.auto-graphics.com
pluto.auto-graphics.com
rqst-agent.auto-graphics.com
rqstagref.auto-graphics.com
www.iconn.org
208.193.119.25
208.193.119.26
208.193.119.55
208.193.119.15
208.193.119.44
208.193.119.8
208.193.119.158
neptune.auto-graphics.com
pluto.auto-graphics.com
rqst-agent.auto-graphics.com
rqstv2-agent.auto-graphics.com
EBSCO:  http://support.ebsco.com/knowledge_base/detail.php?id=966
Products:
EBSCOhost Web
Reference Centers
Research Centers
EBSCO Admin
*.epnet.com
*.ebscohost.com
search.ebscohost.com

If your firewall application does
not allow use of wildcards, click
on the EBSCO link to view a list
of domains, which is broken
down by product.
204.179.122.*
72.164.152.1-254
140.234.*.*
63.208.197.*
 
Add on Sept. 30, 2009:
140.234.252.*
140.234.253.*
140.234.254.*
140.234.255.*
*.epnet.com
*.ebscohost.com
search.ebscohost.com

If your firewall application does
not allow use of wildcards, click
on the EBSCO link to view a list
of domains, which is broken
down by product.
Thomsom Gale:  http://support.gale.com/article.asp?article=1164&p=10
Products:
InfoTrac
PowerSearch

*.ggimg.com
*.gale.com
*.galegroup.com
*.galenet.gale.com
*.galenet.galegroup.com
*.infotrac.galegroup.com
*.infotrac-custom.com
*.callisto.ggsrv.com 

For those configurations requiring specific hostnames:
g.ggimg.com
c.ggimg.com
callisto.ggimg.com
find.galegroup.com
pdfserv.galegroup.com
shakespeare.galegroup.com

165.193.106.*
165.193.107.*

*.ggimg.com
*.gale.com
*.galegroup.com
*.galenet.gale.com
*.galenet.galegroup.com
*.infotrac.galegroup.com
*.infotrac-custom.com
*.callisto.ggsrv.com

For those configurations requiring specific hostnames:
g.ggimg.com
c.ggimg.com
callisto.ggimg.com
find.galegroup.com
pdfserv.galegroup.com
shakespeare.galegroup.com

ProQuest:  http://www.etsupp.com/fwnt/   Must contact Proquest tech support for domain and IP updates.
Products:
ProQuest interface
Historical Newspapers interface


HeritageQuest (Public libraries)
proquest.umi.com
proquest.com
umi.com





Add for HeritageQuest:
heritagequestonline.com
persi.heritagequestonline.com
umi.com
192.195.245.135
192.195.245.140






Add for HeritageQuest:
192.195.245.119
proquest.umi.com
proquest.com
umi.com
bellhowell.infolearning.com




Add for HeritageQuest:
heritagequestonline.com
persi.heritagequestonline.com
umi.com
HeritageQuest firewall info: Windows: http://www.proquest.com/techsupport/answers/hqo/hqo_ans_765.shtml
                                            Norton: http://www.proquest.com/techsupport/answers/hqo/hqo_ans_448.shtml#firewall
For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx

 

EZProxy Guidelines

Vendor

Sample Database Definitions

ProQuest - HeritageQuest
http://www.il.proquest.com/techsupport/prodfaq/hqo_faq.shtml
T HQO
U http://www.heritagequestonline.com
U http://persi.heritagequestonline.com
DJ heritagequestonline.com
ProQuest – ALL Newspapers and ABI/Inform
http://www.il.proquest.com/techsupport/answers/pqc/pqc_ans_182.shtml
T ProQuest Databases
U http://proquest.umi.com/login/ipauto
DJ proquest.com
DJ umi.com
Thomson Gale: http://support.gale.com/article.asp?article=1165&p=10

Note:  "Your_Location_ID" must be replaced with your actual Gale ID number.  If you don’t know this, contact Gale Technical Support or Eric Hansen at ehansen@cslib.org.
Title Gale/Infotrac Databases
URL http://infotrac.galegroup.com/itweb/Your_Location_ID
DJ infotrac.galegroup.com
For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx

 

Additional Proxy Server Configuration Information

AGent (reQuest / iCONN federated search portal)

To facilitate access from behind a firewall, ensure that your firewall configuration permits access to the following destination ports.
  • TCP port 80     (for all web traffic)
  • TCP port 2010 (for Z39.50 access to search Auto-Graphics Z39.50 targets)
  • TCP port 3915 (for AGCAT libraries only - to facilitate upload/download of records, locations maintenance, etc.)

Thomson Gale Products:

If you have a Remote Patron Authentication Server, and you restrict access to this server based on source IP address, you must have the following addresses in your configuration:
  • 165.193.106.*
  • 165.193.107.*

 

For more assistance, contact each Vendor's Technical Support Center: http://www.iconn.org/staff/DatabaseContacts.aspx

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